The Quick type: If you’re on the lookout for a unique gemstone or special wedding present, Leibish & Co. features a strong inventory of top-quality, colorful, and conflict-free diamonds and gemstones. The family-run company happens to be running online since 1998 with your own touch containing generated recurring company worldwide. Leibish & Co. makes it simple purchasing loose rocks or even to make use of its no-cost “Design Your Own” device to carry the perfect piece of jewelry alive. With years of experience and good workmanship under the gear, Leibish & Co. is found on the brink of growing their stock to watches as well as other extras.
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When Leibish Polnauer founded 1st on the web diamond business in 1998, it got nearly an entire day to publish just one picture and information to his site â but he had been a visionary which watched prospective within the fledgling field of ecommerce. “When he sees the potential in an idea, he can try everything inside the capacity to progress with it,” mentioned Benji Margolese, Director of information promotional for Leibish & Co.
Leibish developed an effective, family-run procedure along with his spouse and kids serving in management roles. They usually have expanded a fruitful web based business with offices found throughout the world. Leibish & Co. is actually a leader in special coloured diamonds and gems being difficult to get elsewhere. The diamonds may also be conflict-free, which is an important factor for a lot of buyers.
“folks arrive at united states since they look for some thing just a little various, anything more unique than what everybody else features,” Benji said.
While Leibish & Co. offers top-quality traditional diamonds, the company focuses on colourful, special precious jewelry. When asked the reason why business features these a top customer return price, Benji rapidly pinpoints why.
“It really is a mix of exemplary items, fantastic solution, and jewelry created to the highest degrees of excellence,” he mentioned. “The jewellery we make just isn’t your daily, mass-produced kind of product. Each piece is actually tailor-made to completely fit the diamond or gem stone chosen by customer.”
A Family Affair With Personal Service
Leibish & Co. is actually a genuine household business, with Leibish’s friends playing important parts in company.
Leibish serves as Founder and chairman of the organization, while their spouse, Rosi, could be the company’ Activities Manager. Their particular eldest child, Chavi, functions as top honors Jewelry Designer â which can be a huge obligation since custom jewelry accocunts for over 50% with the businesses business, Benji mentioned.
Leibish’s oldest boy, Yossi, could be the Chief Executive Officer of Leibish & Co. Another son, Shmulik, who’s a graduate of the Gemological Institute of America, could be the main Diamond Buyer for any business. “Shmulik is actually, honestly, certainly the majority of talented shade diamond experts in a,” Benji mentioned.
Leibish’s son Itzik is the company’s COO and operates the nyc workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young ones, may be the businesses CFO.
“As one of the longtime members of the group, I can let you know that, even though there is not any relation, they think about me personally, and others, element of their loved ones,” Benji stated. “everyone bring our personal expertise to your business, but come together to regularly grow the firm.”
Customers are in addition treated like family members at Leibish & Co., where in actuality the company invests energy into personal solution and revenue. “have you ever managed one certain agent, for example, that’s the exact same individual you will definitely constantly handle, regardless of what you happen to be calling or writing in about,” Benji mentioned. “do not believe in driving clients to different divisions when they’ve a question or certain issue they want to deal with.”
Customers result from all around the World
Leibish has a couple of distinct clients: you will find people, just who largely shop through web page, retailers, and those into the trade company, who generally go to the business’s main practices in New York, Israel, and Hong-Kong.
Nearly all Leibish & Co.’s clients are from united states of america. The subsequent most popular audience is Canada, followed closely by the United Kingdom, Australia, Hong Kong, and rest of European countries.
Clients at each stage of life store at Leibish & Co., though nearly all are involving the many years of 35 and 54, Benji said. Also, the business garners roughly 300,000 website check outs monthly â and keeps the majority of its clients finding its way back.
“along with a 70per cent return customer score, we remain among the most famous businesses within our niche,” he said.
Colorful Diamonds & Gemstones With a “Design your” Option
Leibish & Co. stocks top-quality jewelry, but keeps inventory mobility, specifically for on the web consumers, Benji stated. The business offers countless free diamonds and priceless gems, but its crucial items are customized jewellery designs.
“We keep a big assortment of multicolor diamond and gem precious jewelry, with some associated with rarest tones previously seen,” he said. “we’re recognized best by our very own bread-and-butter items â yellowish diamond and red diamond involvement bands. But we sell expensive jewelry of nearly every shade, and priceless gems â including sapphires, emeralds, and rubies. We offer jewelry constructed with colorless expensive diamonds, too, but all of our expertise is in the field of color.”
For clients who possess anything in your mind and want assist rendering it a reality, Leibish & Co. offers a “Design Your Own” jewellery tool, which Benji stated is its hottest item.
“normally, when searching for an unique portion, individuals often wish specific rocks and setting types they will have currently dropped in deep love with,” the guy stated. The “Design your personal” device allows clients to create an item utilising the rock, establishing, and steel of the option.
“it permits these to deliver their aspirations to life â with our expertise in craftsmanship,” Benji told us.
Extras & New Online Tools in Store for Leibish & Co.
because looks forward to tomorrow, Leibish & Co. is actually slowly changing toward higher-ticket products and more product diversity. The business feels comfy branching off to new product lines because of the dedication and passion it relates to most appropriate its current designs.
“we now have talked about introducing different add-ons â such as for example luxury watches, bags, as well as pens,” Benji stated. “But we made a decision to wait until we first perfected our major type of item, which will be diamond jewelry.”
Leibish & Co. normally looking for ways to carry on perfecting the prominent website, too. One way it intends to enhance their on line experience is through presenting enhanced truth functions, that may give digital consumers more of an in-store knowledge.
As a business along with its sources in colorful diamonds and ecommerce, Leibish & Co. will continue to innovate in a conventional sector which views modification since different, perhaps not the rule.